We are here for life?s journey.
Where is your life journey taking you?

Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

• Provides administrative clinic support to include but not limited to time and attendance, help desk tickets, supply ordering and maintenance, and other duties as assigned. (10%)
• Performs template maintenance; new provider template requests, schedule building, and schedule changes. (20%)
• Answer telephone inquiries; screens calls; routes calls and takes messages, registers and schedules patients. (20%)
• Delegates job assignments and monitors workflow. Monitors and tracks employee daily assignments. (20%)
• Address customer service issues and uphold high level of customer service amongst administrative staff at all times. (5%)
• Prepares correspondence, documents, onboarding material, and reports in a variety of programs including Adobe Acrobat, PowerPoint, and Word. (5%)
• Works with and under the direction of clinic manager to initiate formal/informal activities with employees to develop departmental cohesion and collegiality. (5%)
• Works with and under the direction of clinic manager to actively identify problems and opportunities for improvement; identifies appropriate solution, and involves others in the implementation process. (10%)
• Identifies and escalates system problems, environmental issues, and employee issues as appropriate to the clinic manager and nurse supervisor. (5%)

• No High School Diploma and/or No GED

• 4-6 years experience in an administrative, clerical, or operations role. Required
• 7-9 years experience in a customer service role within a fast-paced environment. Required

• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Proficient in Microsoft Office applications.
• Strong time-management and organizational skills
• Excellent communication skills both written and verbal

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver?s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado?s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.

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About Denver Health

Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.

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