Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area. For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology. Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area. In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

The Pulmonary Triage Center in Clinic 2F2G at Duke University Hospital is seeking a qualified nurse who embrace our mission of Advancing Health Together

Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time.

Ideal applicants would have excellent computer and phone skills and be able to communicate effectively with a multidisciplinary team.

Department Summary:

The clinic is comprised of Cardiology, Electrophysiology, Pulmonary, and  Cardio-thoracic surgery between four different hallways. Hallway AB/Lung Transplant/CT Surgery consists of Pre & Post lung transplant, Cysitc Fibrosis, and Cardiothoracic Surgery. Hallway C/Pulomnary consists if Intestinal Lung Disease, Pulmonary Hypertension, COPD, Asthma/Allergy, Pulmonary Fibrosis, and Sacoidosis. Hallway DE/Electrophysiology consists of Syncope, Devices, and Heart Arrhythmias. Hallway FG/Advanced Heart failure consists of Heart Transplant, Advanced Heart Failure, LVAD, Same Day Access, and Cardiac-oncology.

Position Description:

This position will provide triage support for interstitial lung disease, a high acuity patient population, in collaboration with multidisciplinary teams.  We are looking for someone with the ability to establish a strong rapport with patients and families by phone, to coordinate services, and to provide education and nursing care to patients and families in the clinic setting.

Hours:

Monday-Friday 8:00AM-5:00PM

This position is on-site, in the office full-time

Parking:

-Subsidized parking for any Duke Health team members that make $80,000 or less

-Duke will subsidize up to $30 per month in parking permit fees for eligible team members

-Must work more than 30 hours per week to qualify

The ideal candidate for this position will possess the following:

• A solid background with pulmonary patients
• Experience with telephone triage
• Strong oral and written communication skills, as well as software navigation abilities (EPIC experience preferred)
• Good organizational skills
• Flexible attitude with the ability to function both independently and as a team member, assisting patients in their home care coordination and in the clinic setting

This position requires indirect patient support tasks and some limited direct clinic time, which may include the following:

• Telephone triage
• Patient/ family education
• Completing clinical paperwork including medical releases, emergency and travel letters, etc.
• Prescription refills
• Prior Authorizations
• Review and complete the in-basket process

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Logo

About Duke University Health System

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

Connections working at Duke University Health System