Details
Posted: 17-Jan-23
Location: Elkton, Maryland
Salary: Open
Do you want to work at one of the Top 100 Hospitals in the nation? Come join us at ChristianaCare!
Our General Surgery, Urology and ENT practices. at Union Hospital, are actively seeking a Full-Time Practice Supervisor in Elkton, Maryland
How YOU make an Impact
The Practice Supervisor will assist the Practice Manager and Clinical Leader with primary responsibility for the daily operation of the office, ensuring adequate staffing, supplies, and patient flow resulting in excellence service to our patients. To provide supervision of the non-exempt office staff. The Supervisor works closely with and supports the practice clinicians in their ability to deliver quality care with efficiency.
What We Offer
Duties and Responsibilities:
Direct manage Site Supervisor(s)
Function as Site Supervisor in offices with no designated supervisor
Coordinate daily services and program delivery of the practice site location establishing protocols and standards for efficient and effective office operations
Lead and supervise daily functioning of practice location and staff, including staff performance to expectations and counseling as appropriate
Coordinate office staff schedule, tracking staff time and attendance
Ensure staff is providing immediate service recovery, intervening as necessary
In coordination with practice manager, create conditions to provide for staff engagement, including staff developmental goals and programs
Participates in staff recruitment, selection, and hiring processes, with lead responsibility for staff orientation
Provides staff with ongoing training and development as required
Supervise daily practice and individual clinician scheduling, billing, and productivity ensuring daily prior authorization and referral management
Provides guidance to staff regarding insurance requirements and changes
Lead expertise on office scheduling and billing (front and back office), providing front office functions as needed (coordinate patient flow, register/check-in patients, answer phones, work desktops, schedule appointments, collect fees, etc) while modeling service excellence.
Qualifications:
Certificate Program or Associates Degree required; Bachelor's Degree preferred
Minimum 5 years office practice experience required
Minimum of 2 years Supervisory or lead experience required
An equivalent combination of education and experience may be substituted
At ChristianaCare, we are guided by our values of Love and Excellence and are passionate about delivering health, not just health care.
Feel free to apply and come join us at ChristianaCare!
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